Our Commitment
Swifty3PL is committed to ensuring that our Fulfillment Network Platform is accessible to all users, including people with disabilities. We strive to provide an inclusive experience that allows everyone to navigate, understand, and interact with our Platform effectively.
Conformance Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and are widely recognized as the international standard for web accessibility.
Accessibility Features
Our Platform includes the following accessibility features:
Navigation
- Keyboard-navigable interface — all interactive elements can be accessed without a mouse
- Skip navigation links to bypass repetitive content
- Consistent and predictable navigation structure across pages
- Focus indicators on all interactive elements
Content
- Semantic HTML markup for proper screen reader interpretation
- Alternative text for all meaningful images and icons
- Descriptive labels for form fields, buttons, and links
- Clear headings and page structure for easy content scanning
Visual Design
- Sufficient color contrast ratios meeting WCAG AA standards
- Information conveyed through multiple means — not color alone
- Responsive design that supports browser zoom up to 200%
- Support for user-preferred color schemes and reduced motion settings
Interactive Elements
- ARIA attributes on dynamic components such as modals, dropdowns, and notifications
- Error messages clearly associated with form fields
- Status updates announced to assistive technologies
- Adequate touch target sizes for mobile users
Assistive Technology Compatibility
Our Platform is designed to be compatible with:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Switch access devices
Known Limitations
While we strive for full accessibility, some areas of the Platform may have limitations we are actively working to resolve:
- Some complex data tables in analytics dashboards may require additional screen reader optimization
- Certain third-party integrations (e.g., shipping carrier tracking widgets) may not fully meet WCAG standards
- Drag-and-drop functionality provides keyboard alternatives, but some workflows may benefit from further refinement
Ongoing Efforts
We are continuously improving accessibility through:
- Regular accessibility audits using automated tools and manual testing
- User testing with people who use assistive technologies
- Staff training on accessible design and development practices
- Incorporating accessibility into our design and development process from the start
Feedback and Support
We welcome your feedback on the accessibility of the Swifty3PL Platform. If you encounter any barriers or have suggestions for improvement, please contact us:
We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Enforcement and Complaints
If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, or your local civil rights enforcement agency.