FNPFulfillment Network
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Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the Swifty3PL Fulfillment Network Platform ("Platform"), operated by Swifty3PL ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, you may not access or use the Platform.

2. Description of Service

Swifty3PL provides a fulfillment network platform that connects e-commerce sellers ("Merchants") with vetted warehouse and fulfillment providers ("Providers") across the United States. Our services include order fulfillment coordination, inventory management, shipping logistics, and related tools.

3. User Accounts

To use our Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Merchant Obligations

Merchants using the Platform agree to:

  • Provide accurate product information, including dimensions, weight, and handling requirements
  • Maintain adequate inventory levels and update stock information promptly
  • Comply with all applicable laws regarding product safety, labeling, and shipping
  • Pay all fees and charges in accordance with the agreed-upon pricing schedule
  • Not ship prohibited, hazardous, or illegal items through the Platform

5. Provider Obligations

Fulfillment Providers on the Platform agree to:

  • Maintain proper licensing, insurance, and certifications as required
  • Process and ship orders within the agreed service level agreements (SLAs)
  • Handle all inventory with reasonable care and in accordance with storage requirements
  • Maintain accurate inventory counts and provide real-time reporting
  • Comply with all applicable warehouse safety and employment regulations

6. Fees and Payment

Service fees are outlined in your specific service agreement. All fees are due as specified in your billing cycle. Late payments may incur interest charges of 1.5% per month. We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days past due.

7. Intellectual Property

The Platform, including its design, features, content, and technology, is owned by Swifty3PL and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Platform without written permission.

8. Limitation of Liability

Swifty3PL acts as a platform connecting Merchants and Providers. While we vet our Providers and facilitate transactions, we are not liable for damages to inventory, shipping delays, or losses caused by Providers beyond our reasonable control. Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Swifty3PL, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

10. Termination

Either party may terminate the service agreement with 30 days written notice. We may suspend or terminate access immediately for violations of these Terms. Upon termination, you remain responsible for any outstanding fees, and we will coordinate the return or transfer of any inventory held by Providers on your behalf.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in San Francisco, California, under the rules of the American Arbitration Association.

12. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Platform with at least 30 days' notice. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms of Service, please contact us at: