FNPFulfillment Network
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Privacy Policy

Last updated: March 2026

1. Introduction

Swifty3PL ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fulfillment Network Platform.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name, email address, and phone number
  • Business name, address, and tax identification numbers
  • Payment and billing information
  • Warehouse locations and capabilities (for Providers)

Operational Data

Through your use of the Platform, we collect:

  • Order and shipment details, including recipient addresses
  • Inventory data, including product descriptions and quantities
  • Fulfillment performance metrics and analytics
  • Communication records between Merchants and Providers

Technical Data

We automatically collect:

  • IP address, browser type, and device information
  • Usage patterns, pages visited, and features accessed
  • Log data, including access times and error reports

3. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Platform
  • Process orders, manage inventory, and coordinate fulfillment
  • Communicate with you about your account, orders, and services
  • Generate analytics and reports to help you optimize operations
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing

We share your information only in the following circumstances:

  • Between Merchants and Providers: Order details, shipping addresses, and product information necessary for fulfillment
  • Service Providers: Third-party vendors who assist with payment processing, analytics, and customer support
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Regular security audits and penetration testing
  • Role-based access controls and multi-factor authentication
  • SOC 2 Type II compliance for our infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 7 years as required for tax, legal, and regulatory compliance. You may request earlier deletion of non-essential data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@swifty3pl.com.

8. Cookies and Tracking

We use cookies and similar technologies to operate the Platform and improve your experience. For detailed information, please see our Cookie Policy.

9. Third-Party Services

The Platform may integrate with third-party services such as shipping carriers, payment processors, and e-commerce platforms. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

The Platform is designed for business use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data may be processed in the United States. If you are located outside the United States, your information will be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction. By using the Platform, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Platform at least 30 days before they take effect.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at: